Key features of the EuroDebt service are:
- It is confidential and non-judgemental, you are our client. We have
established a Client Charter that sets out the service you can expect
appointment within 2 days - You receive immediate confirmation
of your Advisor appointment once you contact EuroDebt by telephone. Our
aim is for a Regional Advisor to meet you within 2 working days of you
debts - We will support you in dealing with arrears on priority
debts like your mortgage, rent, council tax or utility arrears.
court actions - Urgent processing of court documentation, for
example, to try to stop bailiffs entering your property or get a
variation order on any judgment debts you may have.
with your creditors - Upon approval of your Debt Management
Agreement (DMA), EuroDebt will contact your creditors within 2 working
days to advise of our appointment and to request up-to-date balances
and request that interest & charges be frozen. We have a specialist
Creditor Liaison Manager and their role is to ensure that we deal with
the right contacts within each creditor organisation. Moving your
account from one of the collection departments or debt collection
agencies to a specialist "hardship" unit can be a very important first
Payments - We accept payments over the Internet or over the
telephone. Flexibility is very important when administering payments
when you have the funds available. We offer many of our clients an
Allpay payment card that allows them to make weekly or ad hoc payments
at the Post Office or any shop showing the Payzone sign.
cooling off period - Whilst EuroDebt is not bound by Distance
Selling Regulations, we do offer a 14 day "cooling off" period after
you sign the agreement. You will be offered the opportunity to waive
this right if you want to immediately move onto a plan.
Final Settlements - We offer to negotiate full & final
settlements with creditors with the objective of reducing the final
balance paid to settle the debt. This would then be shown as a
"satisfied" balance on your credit file. This has the benefit of
improving your credit rating should you apply for credit in the future.
This is most common where someone entered a Debt Management Plan
because of major adverse changes in personal circumstances, such as
divorce, bereavement, illness, accident, but their position positively
changes during the term of the plan.
Financial Reviews - We offer regular financial reviews. These
take place at least once a year, on the anniversary of you joining the
plan or your last annual review. Creditors may also request reviews
which we will deal with at short notice.
In association with:
SAVING YOUR HOME LTD, a registered introducer of €uroDebt Financial
€uroDebt Financial Services is a trading style of Pentagon (UK) Limited,
registered in England with registration number 03267970 at the registered
office and head office address of 7 Franklin Court, Stannard Way, Priory
Business Park, Bedford, MK44 3JZ.
Authorised and regulated by the Financial Services Authority (FSA)
Licensed under the Consumer Credit Act 1974 (CCL No: 421901)
Data Protection Reg. No: Z7134790 VAT No.: 694 3030 35